Cultfree1469 is committed in providing the best customer experience. One aspect of this is ensuring that our shipping and delivery policies are clear, concise and easy to understand. We have therefore outline our policies and procedures for shipping and delivering products to our customers.

Shipping Options:

We ship your order within 1-2 days from the order date. We avail the best in class logistic partners for delivery across India via Air and Surface transport.

Shipping Rates:

We provide free shipping to our customers.

Shipping Timeframe:

As we strive to process and ship within 1-2 days of receiving the order, the estimated delivery timeframes varies based on the destination address, government restrictions (if any) owing to Covid and factors beyond our control.

Given all the regulations are smooth and logistics in place, we ensure to deliver your order within 7-10 days.

Order Tracking and Delivery Process:

We work with trusted shipping partners to deliver products to our customers. Once an order has been shipped, customers will receive a tracking number / link. This tracking number / link can be used to track the delivery status of the order.

Shipping Restrictions:

We currently only ship to addresses within India and request you to provide your full name, detailed address with landmark and mobile number for timely and hassle free delivery.

Delivery Issues:

If a customer encounters any issues with their delivery, they should contact our customer service team immediately at +91-7439316675. We will work with our shipping partners to resolve any issues as quickly as possible.

Returns, Refunds and Exchange:

Customers may return products for a refund within 7 days from the date of delivery. The product must be returned in its original packaging and in unused condition. Refund will be processed once the package is picked up by our logistic partner.

Customers can exchange products within 7 days from the date of delivery.

Order Cancellations:

Customers may cancel their order at any time prior to shipment. If an order has already been shipped, customers may still cancel the order however it is highly recommend to try our product and we are confident you would love it.

Our shipping and delivery policies are designed to ensure that our customers receive their products in a timely and efficient manner. We strive to provide the best possible customer experience and are committed to resolving any issues that may arise during the delivery process.

You hereby agree that the delivery dates are estimates, unless a fixed date for the delivery has been expressly agreed in writing. In the event that you do not receive the delivery even after three (3) days have passed from the estimated date of delivery, you must promptly reach out to us at +91-7439316675.